Terms and Conditions
Last updated: October 4, 2026
1. Agreement to These Terms
This website, https://robestep.com, and any related sub-domains (the "Site") are owned and operated by Rob Estep, a brand of LMP 360 Media, LLC ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of the Site and the products, programs, communities, and services we provide (the "Services").
By accessing or using the Site or Services in any manner, whether automated or otherwise, you agree to be bound by these Terms, our Privacy Policy, our Fulfillment Policy, and any additional terms that apply to specific sections of the Site or to specific products or services. If you do not agree, do not access the Site or use the Services.
2. Eligibility, Registration, and Accounts
You must be at least 18 years old, or the age of majority where you live, to use the Services or make a purchase.
To access certain features, you may be asked to register and provide information such as your name, email address, phone number, ZIP code, and country. You agree to provide true, accurate, current, and complete information. If we have reasonable grounds to believe any information you provide is untrue, inaccurate, or incomplete, we may suspend or terminate your account and refuse current or future use of the Site. Our use of the information you provide is governed by our Privacy Policy.
Some features require a username and password. You are responsible for keeping your login credentials confidential and for all activity under your account, whether by you or others. Notify us immediately of any unauthorized use of your account or any other security breach, and log out at the end of each session. We are not liable for any loss or damage arising from your failure to protect your account information.
3. Purchases and Payments
- Payments are processed securely by third-party payment processors, including Stripe, GoHighLevel (which sends card data to Stripe), or the checkout of the platform hosting a product.
- All prices are in U.S. Dollars (USD) unless stated otherwise.
- You authorize us and our payment processors to charge the payment method you provide for the total amount shown at checkout, including any applicable taxes.
- We do not store your full payment card details. Our payment processors meet PCI DSS requirements, and our checkout is served over HTTPS.
4. Fulfillment, Refunds, and Cancellations
Delivery, refund, and cancellation terms are described in full in our Fulfillment Policy, which is part of these Terms. In summary:
- Delivery: Digital products are delivered electronically. You will receive a receipt and access details by email shortly after successful payment. No physical goods are shipped.
- Refunds: If a digital program does not meet your expectations, you may request a full refund within thirty (30) calendar days of purchase by following the steps in the Fulfillment Policy. Refund requests after 30 days cannot be honored.
- Access after a refund: If a refund is issued, your access to the product or program ends immediately.
- Subscriptions: You may cancel a recurring plan at any time before the next billing date. Cancellation stops future charges, and access continues through the end of the current paid term. We do not provide partial refunds for unused time.
- Custom or done-for-you services: Services performed for you under a separate proposal, invoice, or agreement are governed by the refund and cancellation terms in that agreement.
5. Text Messaging (SMS) Program
By opting in to our text messaging program, you agree to receive recurring text messages from Rob Estep at the mobile number you provide. Messages may include appointment reminders, customer care, account notifications, and marketing or promotional offers, depending on what you agreed to when you opted in.
- Consent is not a condition of purchase. You do not have to agree to receive text messages to buy any product or service.
- Message frequency varies.
- Message and data rates may apply. Check your mobile plan for details.
- To opt out, reply STOP to any message. You will receive one final message confirming you have been unsubscribed.
- For help, reply HELP or email ai@busyprosai.com.
- Carriers are not liable for delayed or undelivered messages.
- Your mobile number and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details.
6. Consent to Email and Phone Contact
By providing your email address or phone number through a form on the Site or in connection with the Services, you agree that Rob Estep may contact you by email or phone about your inquiry, purchase, account, and our related products and services. You may opt out of marketing emails at any time by using the unsubscribe link in any email or by contacting us at ai@busyprosai.com. Consent to receive text messages is given separately, as described in Section 5.
7. Intellectual Property
Our Limited License to You
The Site, the Services, and all materials available through them, including text, graphics, videos, training content, features, and functionality, are the property of Rob Estep, LMP 360 Media, LLC, or our affiliates or licensors, and are protected by United States and international copyright, trademark, and other intellectual property laws. Unless these Terms or the owner of the materials explicitly allow it, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works from, exploit, or distribute any material from the Site in any manner or medium, including by email or other electronic means. You may download or print one copy of individual pages for your personal, non-commercial use, as long as you keep all copyright and other proprietary notices intact.
Your License to Us
When you post or submit any material to us (including comments, blog entries, social media posts, photos, videos, testimonials, and reviews), whether through the Site, social media, or to our team by email, text, or otherwise, you represent that (i) you own the material or have the owner's express permission to submit it, and (ii) you are 18 years of age or older.
You grant us, and anyone we authorize, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display that material, in whole or in part, in any manner or medium now known or later developed, for any purpose. This includes the right to exploit any proprietary rights in the material, including rights under copyright, trademark, service mark, or patent laws in any jurisdiction. You also grant us the right to identify you as the author of your submissions by name, email address, or screen name, as we deem appropriate.
Any contributions you originally create for us are considered "works made for hire" to the extent they fall within Section 101 of the U.S. Copyright Act, and the copyrights in those works belong to the Company from creation. To the extent any submission is not a work made for hire, you irrevocably assign to the Company, without additional compensation, all proprietary rights in that material, including all copyrights and trademarks, in every medium, worldwide, in perpetuity. Any posted material that reproduces your prior works will be co-owned by us.
We have the right, but not the obligation, to use and display any submissions, and we may stop using or displaying any submission at any time for any reason.
Linking and Framing
You may link to the Site as long as the link does not state or imply our sponsorship of your site. You may not, without our prior written permission, frame or inline-link any content of the Site, or incorporate any of our material, content, or intellectual property into another website or service.
8. Portfolio Rights
LMP 360 Media, LLC keeps a non-exclusive, perpetual, worldwide right to display, reproduce, and distribute designs, marketing materials, and other deliverables it creates, in its portfolio, on its websites and social media, and in trade publications, award entries, or exhibits, solely to promote or showcase its work. We keep the right to be credited with authorship of that work. If you need a deliverable kept confidential, let us know in writing before work begins.
9. Acceptable Use, Interactive Features, and Communities
The Site may include features such as comment sections, chats, message boards, email services, and online communities. You alone are responsible for what you post or send. As a condition of using the Site and Services, you agree not to:
- Restrict or inhibit any other user from using and enjoying the Site.
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
- Interfere with or disrupt any servers or networks used to provide the Site, or disobey the requirements, policies, or regulations of those networks.
- Use the Site or Services for any unlawful purpose, or to encourage others to commit illegal acts or cause injury or property damage.
- Gain or attempt to gain unauthorized access to the Site, any account, or any connected computer system or network, through hacking, password mining, or other illicit means.
- Obtain or attempt to obtain any materials or information through means not intentionally made available through the Site.
- Reverse-engineer, resell, share login access to, or redistribute any product or Service without our prior written consent.
- Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, or indecent material, or anything that would encourage criminal conduct, create civil liability, or violate any law.
- Post or transmit any material that infringes the rights of others, including privacy, publicity, copyright, trademark, or other proprietary rights, without the owner's permission.
- Post or transmit any virus or other harmful component.
- Advertise or solicit anyone to buy or sell products or services, or to make donations, without our express written approval.
- Collect email addresses or other personal information posted by other users for marketing purposes.
We have no obligation to monitor user content, but we have the right to do so at our sole discretion. We may alter, edit, refuse to post, or remove any content, in whole or in part, for any reason, and may disclose content and the circumstances of its transmission to satisfy any law, regulation, legal process, or governmental request, or to protect ourselves, our clients, and our users.
Opinions expressed by users in public forums are their own and do not reflect our views. We do not endorse, and are not responsible for, the accuracy of any opinion, advice, or statement made by anyone other than an authorized representative of the Company acting in that capacity, and we are not liable for any loss caused by your reliance on such content.
Some of our programs include access to an online community. We want every member to add value to the group, so we reserve the right to remove anyone at any time. We rarely do this, but we take our communities seriously. Anyone who violates these Terms may be removed from, and refused future access to, our communities and forums.
10. Third-Party Sites and Content
The Site may contain links to websites and services owned or operated by third parties. Linking to a third-party site does not mean we endorse or sponsor it or its information, products, or services. We do not control and are not responsible for the content, privacy policies, or practices of any third-party site or service.
11. Disclaimers
THE SITE, SERVICES, AND ALL INFORMATION, PRODUCTS, AND SERVICES OFFERED THROUGH THEM OR THROUGH ANY THIRD-PARTY SITES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE MAKE NO WARRANTY REGARDING THE CORRECTNESS, ACCURACY, TIMELINESS, OR RELIABILITY OF THE SITE OR ITS MATERIALS. THE SITE IS CONTINUALLY UNDER DEVELOPMENT.
No professional advice. Our content, products, and services are for educational and general informational purposes only. Nothing we provide is legal, tax, accounting, financial, investment, or real estate brokerage advice. We are not an investment adviser and do not provide personalized financial advice. Consult qualified professionals before acting on any information we provide.
No guarantee of results. We make no representation or guarantee about future income, sales, leads, listings, closings, rankings, traffic, or profitability from using our products or services. Results vary based on your effort, market conditions, and many other factors outside our control. Any examples, case studies, or testimonials are not a promise of similar results.
12. Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, WILL ROB ESTEP, LMP 360 MEDIA, LLC, OR OUR PARENT, SUBSIDIARY, OR AFFILIATED COMPANIES, OR THEIR OFFICERS, EMPLOYEES, OR AGENTS, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING FROM THE USE OF OR INABILITY TO USE THE SITE OR SERVICES, INCLUDING OUR MESSAGING, BLOGS, COMMENTS OF OTHERS, EMAILS, PRODUCTS, SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU; IN THOSE STATES, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE, ITS MATERIALS, PRODUCTS, OR SERVICES, OR THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP USING THE SITE AND SERVICES.
13. Indemnification
You agree to defend, indemnify, and hold harmless Rob Estep, LMP 360 Media, LLC, and our affiliates, successors, assignees, licensees, parent and subsidiary companies, and their officers, directors, shareholders, employees, and agents from and against all claims, causes of action, damages, liabilities, costs, and expenses, including legal fees, arising from or related to your breach of any obligation, warranty, representation, or covenant in these Terms.
14. Termination
We may suspend or terminate your access to all or part of the Site or Services at any time, with or without notice, including for conduct we believe violates these Terms or is harmful to other users or to us. After termination, you are no longer authorized to access the affected parts of the Site. Provisions that by their nature should survive termination will survive, including Sections 7, 8, 11, 12, 13, 15, and 17.
15. Copyright Complaints (DMCA)
The Digital Millennium Copyright Act of 1998 ("DMCA") gives copyright owners recourse if they believe material on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that material hosted by us infringes your copyright, you or your agent may send us a notice asking that it be removed or blocked. If you believe in good faith that a notice was wrongly filed against you, the DMCA lets you send a counter-notice. All notices and counter-notices must meet the current statutory requirements of the DMCA; see https://www.copyright.gov for details. A notice that does not meet DMCA requirements will not be considered sufficient notice. Send notices to our copyright agent at ai@busyprosai.com.
16. Legal and Export Compliance
We do not offer sales in jurisdictions subject to U.S. trade sanctions or export restrictions. Orders from restricted regions will be canceled and refunded.
17. Governing Law, Disputes, and General Terms
These Terms are governed by the laws of the State of Arizona and the United States, without regard to conflict-of-law principles. Any dispute arising under these Terms will be resolved by binding arbitration in Arizona, USA.
If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be considered severable and will not affect the validity of the remaining provisions.
These Terms are binding on and benefit the Company and our respective assigns, successors, heirs, and legal representatives. You may not assign these Terms or any rights under them without our prior written consent. We may freely assign our rights and obligations to any affiliated entity or wholly owned subsidiary.
18. Changes to These Terms
We may change these Terms or add new conditions at any time. We will post the revised Terms on this page and update the "Last updated" date above. For material changes, we will also post a notice on the Site or email you before the changes take effect. Continuing to use the Site or Services after changes take effect means you accept the revised Terms.
19. Platform Disclaimer
This site is not part of the Facebook or Instagram websites or Meta Platforms, Inc., and is not endorsed by Meta in any way. Facebook and Instagram are trademarks of Meta Platforms, Inc. This site is also not endorsed by or affiliated with Google LLC. Google is a trademark of Google LLC.
20. Contact and Customer Support
- Business: Rob Estep, a brand of LMP 360 Media, LLC
- Email: ai@busyprosai.com
- Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. Arizona Time (MST)
- Mailing address: 16747 W Cielo Grande Ave, Surprise, AZ 85387
Most inquiries receive a response within one (1) business day.